A customer brought in an RS80 50mm deep-section rim wheel for me to work on.


Apparently another shop inspected it,
and the customer was concerned that the rear wheel spokes were twisted sideways.



↑Yeah, definitely twisted.
I tried to straighten them back using a flat spoke tool,
but they wouldn't budge—even with decent force.
When spoke tension gets low, spokes can rotate and twist sideways,
but the rotation mainly happens on the freewheel side.
The cause is definitely from turning the nipple without using a spoke holding tool.


Getting them back was tough work.
Since I was worried about the spokes twisting more, I removed the sprocket
and used two tools—one on the hub side and one on the rim side—to straighten them out.


Also, there was a pretty deep cut in the rim.
I fixed the play in the rear hub too.
It's unclear how they did any truing with that obvious play in the hub,
but somehow they managed to do lateral truing—just lateral truing. They missed the radial runout completely!