A customer brought in a front wheel from their Shamal Mille (high-end wheelset) for repair.

While moving through a race venue, they accidentally shoved a tote bag containing clipless cycling shoes into the front wheel, severely bending several spokes.
Rather than just a vague "something got caught in the wheel" story, the customer specifically wanted to share the concrete details—so that others might learn from this accident and prevent similar incidents from happening to them.

↑Bent spokes.
Plus, there's a lot of runout.

I decided not to replace spokes that only had minor scratches and no visible bending.
If I replaced those too, it would be around 8 spokes.
In the end, I'm actually replacing 3 spokes.

Oddly enough, one spoke managed to escape damage despite being surrounded by continuously bent ones.




↑Bent spokes

It's fixed.
First, I trued the wheel using only adjustments to the 3 replaced spokes as much as possible.
Once the largest lateral runout moved to an area unrelated to the replaced spokes,
I then proceeded with "normal truing"—adjusting both lateral and radial centering.
Some radial runout appeared along the way, so I corrected that too.
When you're fiddling around with multiple adjustments, you should especially suspect radial runout.
The next post will probably cover that kind of thing.


↑That white line suggesting rotation... is actually just the rim label getting scraped because the brake shoe was rubbing on the inside of the brake zone.

While moving through a race venue, they accidentally shoved a tote bag containing clipless cycling shoes into the front wheel, severely bending several spokes.
Rather than just a vague "something got caught in the wheel" story, the customer specifically wanted to share the concrete details—so that others might learn from this accident and prevent similar incidents from happening to them.

↑Bent spokes.
Plus, there's a lot of runout.

I decided not to replace spokes that only had minor scratches and no visible bending.
If I replaced those too, it would be around 8 spokes.
In the end, I'm actually replacing 3 spokes.

Oddly enough, one spoke managed to escape damage despite being surrounded by continuously bent ones.




↑Bent spokes

It's fixed.
First, I trued the wheel using only adjustments to the 3 replaced spokes as much as possible.
Once the largest lateral runout moved to an area unrelated to the replaced spokes,
I then proceeded with "normal truing"—adjusting both lateral and radial centering.
Some radial runout appeared along the way, so I corrected that too.
When you're fiddling around with multiple adjustments, you should especially suspect radial runout.
The next post will probably cover that kind of thing.


↑That white line suggesting rotation... is actually just the rim label getting scraped because the brake shoe was rubbing on the inside of the brake zone.