A customer brought in the rear wheel from a Shamal Ultra (high-end road wheel).
While riding on some gravel-like terrain, the rear derailleur hanger broke off
and the rear derailleur got tangled up in the rear wheel.
Things got pretty bad.
There were some areas where the rim had been scraped, but
in the brake zone the width hadn't changed,
so I smoothed it out with a file.
Since this isn't a 2WAY-FIT rim,
there's no real concern about not being able to use tubeless tires in the future anyway.
I advised the customer that going forward, they should have the brake shoes adjusted
to sit just slightly below the outer edge of the rim.
Like the Shamal Mille from the previous post,
apparently another shop had given it a half-hearted attempt
but ultimately couldn't fix it and sent the wheel back.
They apparently said "there are no holes on the outside of the rim so we can't replace the nipples,"
but the real problem is they couldn't even recognize that
spoke replacement is necessary—adjustment alone won't fix it.
On top of that, they loosened nipples on spokes that weren't even bent,
and according to the customer, "they used some pliers-like tool,"
so the nipple hex heads are all scratched up and damaged.
If you can't fix it, don't touch it in the first place.
Fixed it.
I put marking tape on the spokes that I either replaced or initially loosened—
there were quite a lot of them, frankly.
But still, the principle of adjusting only the marked spoke nipples first is important.
I didn't replace spokes that had minor scratches but weren't actually bent.
There are 9 pieces of marking tape,
but that includes spokes that were pointlessly loosened by the other shop, so
↑I actually replaced 7 spokes total.
While riding on some gravel-like terrain, the rear derailleur hanger broke off
and the rear derailleur got tangled up in the rear wheel.
Things got pretty bad.
There were some areas where the rim had been scraped, but
in the brake zone the width hadn't changed,
so I smoothed it out with a file.
Since this isn't a 2WAY-FIT rim,
there's no real concern about not being able to use tubeless tires in the future anyway.
I advised the customer that going forward, they should have the brake shoes adjusted
to sit just slightly below the outer edge of the rim.
Like the Shamal Mille from the previous post,
apparently another shop had given it a half-hearted attempt
but ultimately couldn't fix it and sent the wheel back.
They apparently said "there are no holes on the outside of the rim so we can't replace the nipples,"
but the real problem is they couldn't even recognize that
spoke replacement is necessary—adjustment alone won't fix it.
On top of that, they loosened nipples on spokes that weren't even bent,
and according to the customer, "they used some pliers-like tool,"
so the nipple hex heads are all scratched up and damaged.
If you can't fix it, don't touch it in the first place.
Fixed it.
I put marking tape on the spokes that I either replaced or initially loosened—
there were quite a lot of them, frankly.
But still, the principle of adjusting only the marked spoke nipples first is important.
I didn't replace spokes that had minor scratches but weren't actually bent.
There are 9 pieces of marking tape,
but that includes spokes that were pointlessly loosened by the other shop, so
↑I actually replaced 7 spokes total.