A customer brought in the rear wheel of a Nomu Lab Wheel #5 (custom wheel brand).

The customer isn't the original owner of this wheel,
but the previous owner switched their entire bike to disc brakes
and gave this wheel to them.
The wheel had pretty severe lateral runout, and the original owner
told them to bring it to either our shop or another shop.
Since that other shop's only talent is selling expensive gear to triathletes
(well, I suppose that is a legitimate skill in its own way),
and they're basically useless when it comes to technical work,
I'm glad they brought it to us first.
Oh, that other shop actually has a track record of
charging outrageous fees to "true" a Nomu Lab Wheel,
messing it up beyond repair, and leaving me with extra work to fix it.
It's probably the original owner's regular shop.

The cause of the runout was spoke deformation
on the inside of the final spoke crossing,

and amazingly, the spoke lacing was even broken away from the final crossing.
This is the first time I've seen something like this.
There's some pretty serious wrapping damage happening here.

↑for comparison, here's a normal final crossing right next to it

Fixed.

And the lacing is trued.


↑the spokes that were replaced

The customer isn't the original owner of this wheel,
but the previous owner switched their entire bike to disc brakes
and gave this wheel to them.
The wheel had pretty severe lateral runout, and the original owner
told them to bring it to either our shop or another shop.
Since that other shop's only talent is selling expensive gear to triathletes
(well, I suppose that is a legitimate skill in its own way),
and they're basically useless when it comes to technical work,
I'm glad they brought it to us first.
Oh, that other shop actually has a track record of
charging outrageous fees to "true" a Nomu Lab Wheel,
messing it up beyond repair, and leaving me with extra work to fix it.
It's probably the original owner's regular shop.

The cause of the runout was spoke deformation
on the inside of the final spoke crossing,

and amazingly, the spoke lacing was even broken away from the final crossing.
This is the first time I've seen something like this.
There's some pretty serious wrapping damage happening here.

↑for comparison, here's a normal final crossing right next to it

Fixed.

And the lacing is trued.


↑the spokes that were replaced