I've taken in a Neutron Ultra for service.

I brought it in for truing and centering adjustments,
but those weren't too bad.
However, the rear wheel spoke tension is obviously loose...
It doesn't look like it got that way from years of use either.
Seems like it was like that from the start.\
I'm pretty sure once they ride it they'll notice it feels mushy,
and after I tighten the spokes they'll definitely feel the difference in stiffness.

The quality of factory-built wheels comes down to luck,
and whether the shop corrects these issues before selling them is also down to luck,
but on this one, the trueness and centering were spot-on—
the tension though, was a miss. It really was loose. I've tightened the spokes since,
though I haven't cranked them down to maximum tension.


Not that it matters much, but this offset rim has an internal wall,
so it's slightly heavier than the front wheel rim.


And while we're on pointless observations,
I have a front wheel Neutron that I've modified to use external nipples,
but I couldn't do the same with the rear wheel.
The nipple hole on the non-drive side (upper right of the image)
is positioned right at the rim edge.
So I can't enlarge it to accommodate standard nipples.
In other words, because it uses internal nipples, they could position
the non-drive side hole right at the outer edge of the rim.


↑A flange height difference about this size is what makes me think
"yeah, I guess radial spoking on the non-drive side is acceptable."
(There's no specific millimeter threshold, mind you)
Especially reducing the low-flange side is difficult with bent-spoke flanges.
Hehehehe, brilliant.