A customer brought in a rear wheel for rim brakes from a Roval CLX64.

The spokes are bent and they wanted me to straighten them.
I know exactly what caused this, but I'm not going to write about it here.

↑This one


Fixed it.
The customer was surprised—"You fixed it without even having to keep it here?"
But if I had to leave this here, the shop would be buried in wheels.
As it is, the place is already packed with wheels and boxes full of wheels.
The sprocket was in the way of the spoke replacement trajectory, so I tried pulling out the freebody by hand, but the press fit was too tight, so I decided to remove the sprocket instead.
This is a separate issue from my previous post, but this customer is from quite far away—far enough that getting to the coast of the Japan Sea would actually be closer than coming to our shop.
They visited three nearby shops and got turned down at all of them before coming to us.
The shop where they purchased this wheel apparently wasn't one of those three, so I'll refrain from naming names.
I don't want to draw conclusions from just this one case, but it made me realize that this customer's area is essentially a dead zone without any actual pro shops.
Sorry for sounding high-handed about something as simple as spoke replacement and wheel repair.
But the fact is, within the range of action available to this customer, our shop happened to be the closest one capable of doing this level of work. That's just how it is.

↑The replaced spoke and nipple

The spoke was twisted quite severely, and when damage is this extreme, there are usually other spokes in the area that need replacement too. So I inspected carefully (I check the whole wheel, not just the surrounding area), but this turned out to be the only spoke that needed replacing.

The nipple had cracks in it too, so I replaced that as well.
Size-wise, a generic nipple would work for the repair, butfor some reason I happened to have this exact nipple in stock, so I used the same one for the repair.

The spokes are bent and they wanted me to straighten them.
I know exactly what caused this, but I'm not going to write about it here.

↑This one


Fixed it.
The customer was surprised—"You fixed it without even having to keep it here?"
But if I had to leave this here, the shop would be buried in wheels.
As it is, the place is already packed with wheels and boxes full of wheels.
The sprocket was in the way of the spoke replacement trajectory, so I tried pulling out the freebody by hand, but the press fit was too tight, so I decided to remove the sprocket instead.
This is a separate issue from my previous post, but this customer is from quite far away—far enough that getting to the coast of the Japan Sea would actually be closer than coming to our shop.
They visited three nearby shops and got turned down at all of them before coming to us.
The shop where they purchased this wheel apparently wasn't one of those three, so I'll refrain from naming names.
I don't want to draw conclusions from just this one case, but it made me realize that this customer's area is essentially a dead zone without any actual pro shops.
Sorry for sounding high-handed about something as simple as spoke replacement and wheel repair.
But the fact is, within the range of action available to this customer, our shop happened to be the closest one capable of doing this level of work. That's just how it is.

↑The replaced spoke and nipple

The spoke was twisted quite severely, and when damage is this extreme, there are usually other spokes in the area that need replacement too. So I inspected carefully (I check the whole wheel, not just the surrounding area), but this turned out to be the only spoke that needed replacing.

The nipple had cracks in it too, so I replaced that as well.
Size-wise, a generic nipple would work for the repair, but